Delete your account

Last updated: 3 May 2026

You can delete your Echo Baby account at any time. The fastest way is from inside the app, which removes your profile, household membership, baby profiles, and every log you have entered. If you cannot open the app any more, you can also request deletion by email and we will handle it for you.

1. Delete from inside the app

This is the primary way to delete your account. It works the same on iPhone and Android.

Open Echo Baby on your device.
Tap Settings from the bottom navigation.
Scroll down and tap Delete Account.
Review the summary of what will be deleted. The app shows you exactly which households, baby profiles, and how many activity logs are linked to your account.
Confirm. Your account and data are removed from our active systems within a few minutes.

Deletion is immediate and permanent. There is no undo, and we cannot restore an account once the deletion has run.

2. What gets deleted

When you delete your account, the following are removed from our active database:

Your account profile, including your name, email address, and any sign-in identifiers from Google or Apple.
Your membership in any household you belong to.
Baby profiles you created (name, date of birth, gender, photo).
All activity logs you have entered (feeds, sleep, diapers, custom activities, reminders, and notes).
Push notification tokens for your devices, so we stop sending notifications.
Your subscription record on our side. Your underlying Apple or Google subscription is managed by the store and is not affected — see below.

If you are the only owner of a household that has other members, deleting your account also deletes the household and its shared data, because there is no one left to take ownership. The app warns you before this happens. If you only want to leave a shared household but keep your own account, use Manage Household → Leave Household instead.

3. What we may keep, and for how long

A small amount of information is kept after deletion, only where we have to. None of it is used to contact you, profile you, or rebuild your account.

Encrypted backups are rotated on a 30-day cycle. Any data that was deleted from the active database is purged from backups within 30 days.
Subscription and payment receipts required for tax or accounting reasons may be retained for the period required by law, in a form that is not linked to your active profile.
Crash reports and error traces in our error-tracking system (Sentry) are retained for a short window for debugging and then automatically expire.

We never sell your data, and we never share deleted data with anyone for their own purposes.

4. Cancel your subscription separately

Subscriptions are billed by the Apple App Store or Google Play Store, not by us. Deleting your Echo Baby account does not cancel an active subscription. To stop future charges, cancel directly with the store before you delete the account:

iPhone or iPad: Settings → [your name] → Subscriptions → Echo Baby → Cancel Subscription.
Android: Google Play Store → profile icon → Payments and subscriptions → Subscriptions → Echo Baby → Cancel.

Cancelling stops the next renewal. You keep access to paid features for the rest of the period you have already paid for.

5. Cannot access the app? Request by email

If you have already uninstalled Echo Baby, lost your device, or cannot sign in for any other reason, send us an email and we will delete the account for you.

Email privacy@echobaby.app with the subject line "Account deletion request".

To help us identify your account, please include as much of the following as you can:

The email address associated with the account, if you signed in with one.
The name on the account, if you signed in with Google or Apple.
The approximate date you started using Echo Baby.
The household name and the names of any babies you tracked.
Whether you used the app on iPhone, Android, or both.

We will confirm your request, verify the account belongs to you, and complete the deletion within 30 days. In most cases it is done within a few business days. We will email you when the deletion is finished.